Shipping policy
Shipping Policy
At Pro-Vital, we aim to process, ship, and deliver orders quickly and efficiently.
Order Processing
Orders are processed after payment confirmation. Once your order has been confirmed, our team will prepare it for dispatch.
Shipping and Delivery Time
We usually ship and deliver orders within 1 to 2 business days.
Delivery times may vary depending on your location, courier availability, public holidays, or circumstances beyond our control.
Delivery Information
Please make sure that your delivery address and contact details are correct before placing your order. Pro-Vital is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
Delays
While we do our best to deliver within the stated timeframe, delays may occasionally occur due to courier issues, weather conditions, public holidays, or other unexpected situations.
Damaged or Incorrect Orders
Please inspect your order upon delivery. If your order arrives damaged or incorrect, contact us as soon as possible at:
Please include your order number and clear photos or videos of the issue so we can review it.
Contact Us
For any shipping-related questions, please contact us at: